Enterprise effectiveness is directly influenced by individual business processes. CONIM provides in-depth analysis and step-by-step performance improvement both at the level of specific business processes and the overall enterprise business model.
Our consultants identify key business processes and optimization areas, analyze and model the current state, and develop and implement prospective models.
The objectives of business process analysis include:
- Evaluating critical parameters such as effectiveness, efficiency, speed, and cost.
- Assessing information completeness, relevance, timeliness, and management efficiency.
- Identifying logical errors, operational risks, and process bottlenecks.
- Analyzing organizational and information flow handoffs.
- Detecting duplication or redundancy in functions and operations.
Clear goal-setting is essential before redesigning business processes to define the scope of work and establish exact timelines.
Common high-level objectives across most organizations include:
- Enhancing the quality of business processes (e.g., product manufacturing, service delivery, and customer experience).
- Increasing the speed of processes (e.g., supply chain timelines, service execution).
- Reducing errors in process execution (minimizing human error).
- Lowering the costs of process implementation.
- Streamlining interdepartmental collaboration.
- Designing entirely new business processes where none previously existed.
Business process redesign is implemented at three levels:
- Enterprise Level: A high-level overview of enterprise operations, documenting the interconnections between sales, supply, manufacturing, packaging, inventory management, delivery, accounting, and planning.
- Process Level: A detailed description of specific processes, such as the steps from client order registration to product delivery at the client’s warehouse.
- Function/Operation Level: A granular workflow detailing step-by-step actions performed by employees.
Outcomes of a business process streamlining project by CONIM include:
- Alignment of key business processes with organizational goals.
- A streamlined and efficient process management system.
- Enhanced expertise among your team in documenting, analyzing, and optimizing processes.
- Comprehensive documentation of business processes in the form of explicit, actionable models.