Telecommunications

The SAP for Telecommunications solution integrates your entire business on a unified platform, streamlines existing operations, and introduces efficient, future-proof functionality. Combining cutting-edge solutions for the telecom market with SAP’s industry-specific and general business expertise, it helps you grow your market, overcome challenges, and achieve success.

The benefits of implementing the SAP for Telecommunications solution include:

Improved Collaboration: Enhances collaboration within the company and among partners, streamlining processes and reducing costs.
Market and Customer Focus: Helps you become more market- and customer-oriented, resulting in stronger partner relationships and a competitive edge.
Expanded Supply Chain: Integrates clients and equipment suppliers into your supply chain, improving overall efficiency.
Holistic Business Model: Provides top management with strategic insights, reducing time-to-market, helping fulfill new tasks, and leveraging new business opportunities.
Support for Change: Prepares your organization for future changes and enables seamless adaptation.

Enterprise management

Strategic management
Management accounting
Financial accounting
Decision-making support and data warehouse
Strategic initiatives

Products and services development and marketing

Marketing management
Network design and build

Services

Customer order management
Order processing
Network management
Network element activation

Client relationships management

Client marketing
Sales negotiations
Incoming contacts management
Outgoing contacts management
Customer information management

Customer service guarantee

Customer trouble management
Problem solving
Network problems management
Network performance management

Revenue management

Receivables management
Invoicing
Price calculation
Consumption management
Consumption registration